Only way to close window is to go to desktop, right click support assistant icon and click on close in dialog box. I clicked on the printer and then tried the return button, but that did not work. The next window appears with the same problems, hower there is no sign of the NEXT button so I cannot progress. Only 0.5cm of the start button shows at the bottom of the window before I see small part of the desktop screen behind showing the whole width of the bottom of the monitor. (I have my quick access windows explorer etc running along the top of the screen).Īt bottom of window there is 0.75cm where I can see desktop screen (that I get whenever I start my PC). Window opened BUT it runs off the top of the monitor screen so I cannot close window if I need to. To start scan software I went into HP print and scan doctor (5.0) Then I reinstalled FULL feature software. I copied receipt and it copied correctly - no issues.
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